Effective Date: [28-12-2024]
Welcome to Paperlam. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with us regarding our self-adhesive graphic products, tapes, adhesive and polymer films. By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using the Website.
1. Information We Collect
a. Personal Information
We collect personal information that you voluntarily provide, such as:
- Name, email address, phone number, and postal address when you contact us through forms or subscribe to updates.
- Information you provide when making inquiries about our products or services.
b. Non-Personal Information
We also collect non-personal information automatically, including:
- IP address, browser type, device information, and operating system.
- Pages viewed, time spent on the Website, and other usage statistics collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our products, services, and Website functionality.
- Respond to your inquiries and provide customer support.
- Send newsletters, updates, or promotional materials (with your consent).
- Analyse usage trends and improve user experience.
- Comply with legal obligations and enforce our Terms and Conditions.
3. Cookies and Tracking Technologies
a. Use of Cookies
Our Website uses cookies to enhance user experience and gather information about usage patterns. Cookies help us:
- Recognize returning visitors.
- Personalize content and ads.
- Analyse traffic and performance.
b. Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities of the Website.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
a. Service Providers
Trusted third-party service providers who assist us in operating the Website and delivering services (e.g., IT support, email management).
b. Legal Authorities
When required by law or to protect our legal rights, we may disclose your information to legal authorities or comply with court orders.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
- Data Portability: Request a transfer of your data to another service provider.
- Opt-Out: Opt-out of receiving marketing communications.
To exercise these rights, please contact us at [Insert Contact Email]. We will respond to your request in accordance with applicable laws.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Retention of Information
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Non-personal information may be retained indefinitely for analytical purposes.
9. International Data Transfers
If you are accessing the Website from outside [Insert Your Country], your information may be transferred to, stored, and processed in a different country where our servers or service providers are located. By using the Website, you consent to such transfers.
10. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page indicates the most recent update. Please review this page regularly for updates.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
- Address: [Insert Physical Address]
Thank you for trusting Paperlam with your information. Your privacy is our priority.